Compliance Roadshow Bigger and Better in 2024
With members wanting more training in regulation and compliance, our popular Compliance Roadshow is back, bigger and better in 2024.
Come along to a workshop and learn about important laws, regulations and compliance obligations for the caravan and camping and land lease living sectors and to network with others in the industry.
These are short and sharp sessions, with time for Q&A, so you can gain the knowledge and skills you need to do better in your day-to-day work without spending too much time away from your business.
Topics include:
For Holiday Parks
Key rights, obligations and processes under the Holiday Parks (Long-term Casual Occupation) Act 2002 and local government regulations including –
- information disclosure and occupation agreements,
- dealing with site fee increases and charges (including electricity),
- sale of holiday vans,
- terminations,
- dealing with uncollected goods,
- disputes and going to the Tribunal,
- dealing with Council,
- anti-discrimination,
- responsibilities under Australian Consumer Law.
For Residential Land Lease Communities
Key rights, obligations and processes under the Residential (Land Lease) Communities Act 2013 and local government regulations including:
- registration of communities,
- disclosure statements and site agreements,
- dealing with site fee increases and utility charges (including electricity),
- operator and home owner responsibilities,
- rules of conduct,
- community rules,
- alterations, additions and replacement of homes,
- residents committees,
- terminations,
- sale of homes,
- deceased estates,
- dealing with uncollected goods,
- disputes and going to the Tribunal,
- dealing with Council,
- anti-discrimination
For RV Manufacturers, Dealers and Repairers
- Operating under Road Vehicle Standards Laws
- What to do if the regulator attends your premises
- Product compliance – learnings from inspections at caravan and camping shows
- Key rights and obligations under the Australian Consumer Law, including:
- consumer guarantees,
- pricing,
- weight claims,
- advertising,
- major failures,
- cancellations and refunds,
- unfair contract terms,
- product safety recalls.
Event Details
| Location | Date | Session Streams & Times | Cost (per person) |
|---|---|---|---|
| Far North Coast | COMPLETED – Tuesday 19 March 2024 | ||
| South Coast | COMPLETED – Wednesday 29 May 2024 | ||
| Newcastle | CANCELLED – Thursday 27 June 2024 | ||
| Inland | CANCELLED – Wednesday 31 July 2024 | ||
| North Coast | Completed – Thursday 29 August 2024 | ||
| Sydney (Rosehill) | COMPLETED – Tuesday 17 September 2024 | ||
| Sydney (Rosehill) | CANCELLED – Tuesday 24 September 2024 |
Cost
- $59 per person for a single session or
- $99 per person for both sessions at the one location
Who Should Attend?
- Managers, including park/community managers and assistant managers
- Team leaders and supervisors
- Employees in customer facing roles including sales, customer service and complaints management.
Presenters
- Bob Browne, General Counsel, CCIA NSW
- Anne Campbell, Compliance Engineer, Caravan Industry Association of Australia
