What’s New at NCAT
There are two new developments at the NSW Civil and Administrative Tribunal (NCAT) that are important for members – a new form to help parties request an […]
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Australian Consumer Law
New Mandatory Wording when Warranties given for Services
Following changes to the Competition and Consumer Regulations 2010, traders will be required to include mandatory wording for warranties against defects given to consumers for services,
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Have Your Say – CAANZ Consultation on ‘Unsafe’ and ‘Reasonable Durability’ Draft Guidance
Consumer Affairs Australia and New Zealand (CAANZ) has published draft guidance on the concepts of ‘durability’ and ‘unsafe’ under the consumer guarantees provisions of the
New Powers for NSW Fair Trading
The NSW Government is providing the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction.’ The new power will
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More Reforms to the Australian Consumer Law
On 26 October 2018 a number of further changes to the Australian Consumer Law commenced. This includes: Clarifying the consumer guarantees in relation to transport
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ACL Guide for Motor Vehicle Sales & Repairs
The Australian Competition and Consumer Commission (ACCC) has published an updated guide that provides information on the Australian Consumer Law (ACL) for the motor vehicle
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Australian Consumer Law Penalties to Increase
Legislation has passed Federal Parliament to increase maximum financial penalties under the Australian Consumer Law (ACL). Among other changes, the Treasury Laws Amendment (2018 Measures No.
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Have you received a letter from the ACCC?
The Australian Competition and Consumer Commission (ACCC) has written to caravan manufacturers across Australia asking them to review their complaint handling processes to ensure they
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Bill to Implement ACL Reforms Introduced into Parliament
The Treasury Laws Amendment (Australian Consumer Law Review) Bill 2018, to implement changes to ACL, was introduced into Parliament on 28 March 2018. The Bill follows
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Changes to Australian Consumer Law on the way
Changes to the Australian Consumer Law are on their way, with increases to penalties already before Parliament in the Treasury Laws Amendment (2018 Measures No.
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