Under the Australian Consumer Law (ACL) your business automatically provides your customers with a basic set of consumer guarantees for goods purchased after 1 January […]
Do you offer your customers warranties? The dos and don’ts… Read More »
A new guide, Travel and Accommodation: An industry guide to the Australian Consumer Law has been developed by national, state and territory consumer protection agencies,
New Guide to Australian Consumer Law Read More »
Recently, the Federal Court declared that a number of clauses in ByteCard Pty. Limited’s standard form consumer contracts were unfair and therefore void following action
Hewlett-Packard Australia (HPA) has been recently ordered by the Federal Court to pay a penalty of $3 million dollars, place remedial advertising across the Australian
Do your staff know what consumer’s rights are? Read More »
iiNet has paid an infringement notice of $102,000 to the Australian Competition and Consumer Commission (ACCC) in relation to an advertisement for its Naked DSL
iiNet is a lesson for us all Read More »
On 2 June 2013, Minister for Fair Trading Anthony Roberts launched a new campaign to help identify traders who are not providing accurate warranty information
Illegal Warranties – Fair Trading Advice Read More »