A reminder that the Gas and Electricity (Consumer Safety) Act 2017 and supporting Gas and Electricity (Consumer Safety) Regulation 2018 started on 1 September 2018. The legislation consolidates separate electricity […]
Recap: Changes to Consumer Safety Laws Read More »
Brafton has put together an excellent collection of ‘20 books every marketer should read in 2019’. Click here to see.
Marketing Tip: Read. Learn. Create. Read More »
The NSW Civil and Administrative Tribunal (NCAT) has handed down three decisions regarding treatment of claims for refunds of electricity charges under the Residential (Land Lease) Communities Act
Electricity Charges in Residential Land Lease Communities Read More »
Fair Trading NSW has published on their website revised FAQs addressing electricity charging in residential land lease communities where the electricity is supplied through an
Electricity Charging in Residential Land Lease Communities – April 2019 Update Read More »
The re-elected Government has announced its new Cabinet. We are approaching each Minister who is responsible for issues that impact our sector to meet with
Engaging with the NSW Government Read More »
Applications for our Caravan Camping Outdoor Lifestyle Expos in Sydney and Canberra are now open. Don’t miss the opportunity to get your products and services
Secure Your Expo Spot Read More »
The Association is running a FREE 30 minute webinar for trade members on the basics of managing employee misconduct, including the type of claims employees
Managing Employees Read More »
The Association is offering members a full day workshop to give their staff the tools and skills they need to go beyond adequate customer service
Delivering Exceptional Customer Service Read More »
Testimonials from past customers can help build your brand, retain customers and generate new leads. Click here to see examples from Brafton of good testimonials and how
Marketing Tip: How to Write a Testimonial Read More »
On 26 February 2019, a roundtable of key stakeholders was convened by NSW Fair Trading to discuss electricity on-selling to home owners in land lease
Electricity Charging in Residential Land Lease Communities Read More »