RECENT POSTS
KNOWLEDGE
CENTRES
COMING EVENTS
DECEMBER
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AGENDA
- Welcome and Introductions/Apologies
- CCIA update:
- Marketing and Promotions:
- Shows Update –
- Newcastle, Supershow.
- Campaign updates
- Road To A Million Campaign.
- Always On Social Media Strategy.
- Camping Concierge.
- Destination NSW Campaign
- Shows Update –
- Training
- Overview for 2025 including.
- Masterclasses for Manufacturers, Dealers and Repairers.
- Towing and Weights Training for Trade Members.
- Advocacy and Government.
- Help Inform Our Advocacy Support Services.
- Replace Old Business Equipment and Save.
- SafeWork $1,000 Small Business Rebate.
- Get Funding or Support for Apprenticeships.
- Other Funding Opportunities.
- Reduce the Risks from Lithium-Ion Batteries.
- Have You Used Our Trade Knowledge Centre?
- Providing Correct Information When Selling Products.
- Recent Research Reports Released.
- Caravan & Camping Visitor Economy Monitor January 2025.
- National Association Activities.
- Recall: Dometic 2 Cook Turbo FFD Deluxe Gas Stove.
- Marketing and Promotions:
- Productions Stats
- New Members Update
- Other Business
- General Business
- Member Feedback
- Next Trade Meeting: Thursday 17th April 2025.
EVENT DETAILS
Date: Thursday 13 February 2025
Venue: CCIA NSW Meeting Hub Rosehill
Time: 10:00am – 11:30am
PRESENTER
Joe Taylor, Trade Manager, CCIA NSW
 TIMEThursday 13 February 10:00am – 11:30am |  LOCATIONCCIA NSW Meeting Hub Gate 1, 1 Grand Avenue Rosehill, NSW, 2142 |
 LEARN MORE |  CALENDAR |
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EVENT DETAILS
The Newcastle Caravan Lifestyle Expo is on for 3 big days from 31 January – 2 February 2025.
It’s the ultimate place to research, compare and discuss all aspects of the caravan lifestyle industry. Gear up for your next adventure and speak to our expert exhibitors, who are on hand to provide you with all the information you need to get on the road.
The Expo showcases the latest in caravans, motorhomes, campervans, camper trailers, accessories and holiday parks all in one great location. We have plenty of outdoor displays and two huge indoor pavilions to deliver the perfect all-weather event.
Tickets are best purchased online in advance. For those looking to tap and go on the day, facilities will be available at each gate, VISA, Mastercard, and Eftpos Debit cards accepted only – no AMEX or Cash sales available.
| TIME Friday 31 January – Sunday 02 February 9:30am – 4:00pm | LOCATION Newcastle Entertainment Centre & Showground, Griffiths Road, Broadmeadow NSW 2292 |
| LEARN MORE | CALENDAR |
Sydney – RV Manufacturers, Dealers and Repairers Masterclass
Building on the success of our 2024 Compliance Roadshow, this year we are taking members on a ‘deep dive’ into compliance training with our Member Masterclasses for Holiday Parks, Residential Land Lease Communities and RV Manufacturers, Dealers and Repairers.
These in-depth training sessions offer an exceptional opportunity to network and enhance your expertise in crucial regulatory and compliance areas within the caravan and camping and land lease living industries.
Masterclasses will run throughout the year across the State, with many being offered alongside local CCIA NSW Regional Meetings so you can make the most of your time and get support from our team.
Topics Include:
For RV Manufacturers, Dealers and Repairers
- Responsibilities and Accountability to Customers
- Addressing Common Problems
- How to Avoid or Deal with Disputes
- Preparing for the NSW Civil and Administrative Tribunal (NCAT)
Who Should Attend?
- Managers and assistant managers
- Team leaders and supervisors
- Employees in customer facing roles, including sales, customer service and complaints management.
Presenter:
Gillian Moore, General Manager – Member Support Services, CCIA NSW
Places are strictly limited, so register early to avoid disappointment!
If you have any questions or difficulties registering please contact Shannon Lakic at CCIA NSW 0410 651 782 or email shannon.lakic@cciansw.com.au.
| TIME Thursday 17 April 11:30am – 1:30pm | LOCATION CCIA NSW Meeting Hub Gate 1, 1 Grand Ave, Rosehill Gardens Racecourse Rosehill NSW 2142 |
| LEARN MORE | CALENDAR |
North Coast – Holiday Parks Masterclass
Building on the success of our 2024 Compliance Roadshow, this year we are taking members on a ‘deep dive’ into compliance training with our Member Masterclasses for Holiday Parks, Residential Land Lease Communities and RV Manufacturers, Dealers and Repairers.
These in-depth training sessions offer an exceptional opportunity to network and enhance your expertise in crucial regulatory and compliance areas within the caravan and camping and land lease living industries.
Masterclasses will run throughout the year across the State, with many being offered alongside local CCIA NSW Regional Meetings so you can make the most of your time and get support from our team.
Topics Include:
For Holiday Parks
- Developing Useful Booking Terms & Conditions
- Managing your Agreements with Long-term Casual Occupants
- Implementing Policies, Processes and Park Rules to deal with common issues, including:
- Problems with Bookings
- Refunds
- Children and Supervision
- Traffic and Parking
- Anti-Social Behaviour
Who Should Attend?
- Managers and assistant managers
- Team leaders and supervisors
- Employees in customer facing roles, including sales, customer service and complaints management.
Presenter:
Gillian Moore, General Manager – Member Support Services, CCIA NSW
Places are strictly limited, so register early to avoid disappointment!
If you have any questions or difficulties registering please contact Shannon Lakic at CCIA NSW 0410 651 782 or email shannon.lakic@cciansw.com.au.
| TIME Thursday 21 August 1pm – 3pm | LOCATION Coffs Harbour Surf Club 23 Surf Club Road Coffs Harbour NSW 2142 |
| LEARN MORE | CALENDAR |
March
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EVENT DETAILS
The Newcastle Caravan Lifestyle Expo is on for 3 big days from 30 January – 1 February 2026.
It’s the ultimate place to research, compare and discuss all aspects of the caravan lifestyle industry. Gear up for your next adventure and speak to the expert exhibitors, who are on hand to provide you with all the information you need to get on the road.
The Expo showcases the latest in caravans, motorhomes, campervans, camper trailers, accessories and holiday parks all in the one great location. We have plenty of outdoor displays and two huge indoor pavilions to deliver the perfect all-weather event.
Tickets are best purchased online in advance. For those looking to tap and go on the day, facilities will be available at each gate, VISA, Mastercard, and Eftpos Debit cards accepted only – no AMEX or Cash sales available.
| TIME Friday 30 January – Sunday 01 February 9:30am – 4:00pm | LOCATION Newcastle Entertainment Centre & Showground, Griffiths Road, Broadmeadow NSW 2292 |
| LEARN MORE | CALENDAR |
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EVENT DETAILS
Date
Thursday 26 March 2026
Time
11:00am – 1:00pm, including a complimentary lunch
Venue
Kiama Leagues Club
109 Terralong St,
Kiama NSW 2533
Presenters
Wayne Lange, Chief Executive Officer
Shannon Skow, Head of Policy & Engagement | Company Secretary
Kylie Robertson, Membership Development Manager & Environmental Specialist
Gillian Moore, General Manager – Member Support Services
AGENDA
11:00am – Leisure Coast Member Connect
- Welcome & Member Connect Kick-Off
Introductions - What’s Shaping Our Industry Right Now
Update from the Association Team:
a. Industry Trends and Insights
b. Advocacy on behalf of Members
c. Marketing and Industry Promotion Update
d. Important Updates for Holiday Parks, Residential Land Lease Communities and Trade Members
e. Member Events and Opportunities - Member Connect Conversations
Over to you:
a. What’s happening in your business or region?
b. Current pressures, opportunities or emerging trend
c. Issues you’d like the Association to be aware of - Q&A
a. Questions for the Association Team
b. Open discussion and other business
12:30pm – Networking Lunch
1:00pm: Meeting Close
Prior registration is essential for catering purposes. If you would like to attend, please register before 5pm, Friday 18 March 2026.
| TIME Thursday 26 March 11:00 pm – 1:00 pm | LOCATION Kiama Leagues Club 109 Terralong St, Kiama NSW 2533 |
| LEARN MORE | CALENDAR |
April
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AGENDA
The Trade Meeting agenda will be confirmed and available soon.
EVENT DETAILS
Date: Thursday 16 April 2026
Venue: CCIA NSW Meeting Hub at Rosehill Racecourse OR join online via Microsoft Teams
Time: 10:30am – 12:00pm
PRESENTER
Joe Taylor, Trade Manager, CCIA NSW
| TIME Thursday 16 April 10:30am – 12:00am | LOCATION CCIA NSW Meeting Hub Gate 1, 1 Grand Avenue Rosehill, NSW, 2142 |
| LEARN MORE | CALENDAR |
EVENT DETAILS
Date
Tuesday 21 April 2026
Time
11:00am – 1:00pm, including a complimentary lunch
Venue
Ingenia Holidays South West Rocks
Gordon Young Drive
South West Rocks NSW 2431
Presenters
Wayne Lange, Chief Executive Officer
Shannon Skow, Head of Policy & Engagement | Company Secretary
Gillian Moore, General Manager – Member Support Services
AGENDA
11:00am – North Coast Member Connect
- Welcome & Member Connect Kick-Off
Introductions - What’s Shaping Our Industry Right Now
Update from the Association Team:
a. Industry Trends and Insights
b. Advocacy on behalf of Members
c. Marketing and Industry Promotion Update
d. Important Updates for Holiday Parks, Residential Land Lease Communities and Trade Members
e. Member Events and Opportunities - Member Connect Conversations
Over to you:
a. What’s happening in your business or region?
b. Current pressures, opportunities or emerging trend
c. Issues you’d like the Association to be aware of - Q&A
a. Questions for the Association Team
b. Open discussion and other business
12:30pm – Networking Lunch
1:00pm: Meeting Close
Prior registration is essential for catering purposes. If you would like to attend, please register before 5pm, Monday 13 April 2026.
| TIME Thursday 21 April 11:00 am – 1:00 pm | LOCATION Ingenia Holidays South West Rocks Gordon Young Drive, South West Rocks NSW 2431 |
| LEARN MORE | CALENDAR |
EVENT DETAILS
Join us at 12pm on Wednesday 22 April for our Social Media Snapshot with Jack Nimble. In this short and insightful session, Jack Nimble will present a snapshot of CCIA NSW’s social media performance across Facebook and TikTok – showcasing what’s worked, what hasn’t, and the trends shaping engagement in our sector.
Members will also pick up practical tips and tricks to enhance their own social media content and planning for 2026 and beyond.
This is a great opportunity to see how your Association is promoting the industry online, and to share ideas or updates from your park or business that could be featured in future posts.
Date
Wednesday 22 April 2026
Time
12:00pm – 12:30pm
Venue
Join online via Microsoft Teams
Presenters
Roxanne Turnbull – Marketing Communications Manager
Angela Crotty – Jack Nimble
Sinead Daly – Jack Nimble
| TIME Wednesday 22 April 12:00 pm – 12:30 pm | LOCATION Join online via Microsoft Teams |
| REGISTER NOW | CALENDAR |
If you have any questions or difficulties registering, please contact Keira Phillips at CCIA NSW 0455 327 100 or email keira.phillips@cciansw.com.au
EVENT DETAILS
Residential Land Lease Communities
This comprehensive webinar is designed to meet the mandatory training requirements for community operators, while giving you clear, practical guidance on how to operate lawfully, confidently, and fairly under the Residential (Land Lease) Communities framework.
Whether you’re a new operator, an experienced manager, or responsible for compliance, this session breaks down your obligations from start to finish of the operator–resident relationship.
What this webinar covers:
- Conduct of Operators
- Operator Education, Community Registration and Regulatory Oversight
- Entering into a Site Agreement
- During a Site Agreement
- Ending a Site Agreement
Date
Thursday 23 April 2026
Time
12:00pm – 2:00pm
Venue
Join online via Microsoft Teams
Presenters
Gillian Moore, General Manager – Member Support Services
| TIME Thursday 23 April 12:00 pm – 2:00 pm | LOCATION Join online via Microsoft Teams |
| REGISTER NOW | CALENDAR |
EVENT DETAILS
Land Lease Negotiation Masterclass
Are you preparing for negotiations with Home Owners about an upcoming site fee increase or another matter? Our Negotiation Skills Training on Thursday 30 April 2026 is designed specifically for you.
Why Attend?
Good negotiation is a learnt skill that can give operators the edge when negotiating with Residents Committees and home owners about issues that commonly arise in residential land lease communities, such as:
- Site fee increases
- Community facilities and upgrades
- Access
- Community rules
- Alterations and additions to homes
- Disputes between home owners, etc.
Being an excellent negotiator means coming up with win/win solutions, not simply dominating the other party.
What You’ll Learn
This course will teach operators how to plan for success, avoid any threats and maximise performance to create agreements that reflect your community’s goals, while still delivering a great result for all parties involved.
Topics include:
- Understanding what negotiation involves and why setting clear goals, where both parties feel like they have won, is important.
- Pre-planning negotiations so you can stack the odds in your favour and end with a successful result.
- Breaking negotiation into five key steps. Learning these will help you to understand how to progress through negotiations to reach your goal.
- Strategies and tactics to match different types of negotiations. Clear and effective communication to avoid misunderstandings and frustration.
- How to deal with conflict, difficult people and situations so the end result is still successful.
- The tactics and actions to avoid at all costs.
- The vital step you must complete BEFORE closing the deal.
- Closing a deal professionally and with a smile on everyone’s faces.
- How to immediately implement new skills into your action plan.
Date
Thursday 30 April 2026
Venue
Join 2 x 3 hour sessions online via Zoom
Time
Session 1 – 9am – 12pm
(participants break to enjoy their own lunch offline)
Session 2 – 1pm – 4pm
$459 per person (incl. GST)
Presenters
David Carroll – Coach and Corporate Trainer, WeTrain Leaders in Corporate Training
David Carroll is a passionate advocate for personal and professional development. He has extensive experience as a learning and capability development coach, instructional designer, and corporate training consultant across numerous industries.
As a learning and capability development coach, David designs and develops organisational capability and competency frameworks that support the ongoing needs of large organisations. His corporate learning and development programs cover a broad range of business competencies, including leadership skills, emotional intelligence, coaching skills, selling skills, key account management, change management, and team building.
Places are strictly limited, so register early to avoid disappointment!
If you have any questions or difficulties registering, please contact admin@cciansw.com.au
1:00 pm – 4:00 pm | LOCATION Join online via Zoom |
| REGISTER NOW | CALENDAR |
JOB BOARD
Position: Business Development Officer Business: Tweed Shire Council See job advert here
Position: Motor Mechanic / Caravan Repairer – Full Time
Business: BOLD Trailer And Caravan Repair Centre
See job advert here
Position: Motor Mechanic / Caravan Repairer – Part Time
Business: BOLD Trailer And Caravan Repair Centre
See job advert here
Want to add a job?
Email admin@cciansw.com.au with full details